Terms of service

TERMS OF SERVICE

Last Updated: September 26, 2026

Welcome to STATS NYC. These Terms of Service (“Terms”) govern your access to and use of our website, statsnyc.com, and any purchases made through our online store.

By accessing our website or placing an order, you agree to be bound by these Terms. If you do not agree, please do not use our website.

1. GENERAL INFORMATION

This website is operated by STATS NYC. Throughout the site, the terms “we,” “us,” and “our” refer to STATS NYC.

We reserve the right to update, modify, or replace any part of these Terms at any time. Changes will become effective when posted on this page.

2. ELIGIBILITY

By using our website, you confirm that you are at least the age of majority in your state or province of residence, or that you have permission from a parent or legal guardian to use this website.

You agree to provide accurate and complete information when placing an order.

3. PRODUCTS AND PRICING

We make every effort to display our products, colors, sizes, and descriptions as accurately as possible. However, actual colors may vary depending on your device's screen settings.

All prices are listed in USD, unless otherwise stated.

We reserve the right to change product prices, descriptions, availability, and promotions at any time without prior notice.

We reserve the right to limit quantities, discontinue products, or refuse orders where permitted by law.

4. ORDERS AND PAYMENTS

By placing an order, you agree that all information provided is accurate and that you are authorized to use the payment method submitted.

We reserve the right to refuse, cancel, or limit any order for reasons including suspected fraud, pricing errors, product availability, or other legitimate business reasons.

If your order is canceled after payment has been processed, you will receive a refund for the amount charged.

Orders are not considered final until payment has been successfully processed and the order has been accepted.

5. SHIPPING AND DELIVERY

We aim to process and ship orders within the estimated timeframes displayed at checkout or on our shipping policy page.

Delivery times are estimates and are not guaranteed. Delays may occur due to carriers, weather, customs, or other circumstances beyond our control.

Customers are responsible for providing accurate shipping information. We are not responsible for delays or delivery issues caused by incorrect addresses provided by the customer, subject to applicable law.

Any applicable shipping fees, taxes, or duties will be displayed or communicated as required by law.

6. RETURNS AND EXCHANGES

Our return and exchange policy is available at refund policy.

Please review that policy before placing an order.

Eligible returns and exchanges must meet the conditions outlined in our return policy and applicable law.

If a product arrives damaged, defective, or incorrect, please contact us at web@statsnyc.com for assistance.

Nothing in these Terms limits any consumer rights that cannot legally be excluded.

7. INTELLECTUAL PROPERTY

All content on this website, including logos, designs, graphics, photographs, product descriptions, text, and branding, is owned by or licensed to STATS NYC and is protected by applicable intellectual property laws.

You may not copy, reproduce, distribute, modify, or use our content for commercial purposes without our prior written permission.

Unauthorized use of our intellectual property is prohibited.

8. PROHIBITED USES

You agree not to use our website:

For any unlawful or fraudulent purpose.
To violate any applicable laws or regulations.
To infringe upon our intellectual property rights or those of others.
To upload or transmit malicious code, viruses, or harmful material.
To interfere with the security, functionality, or operation of our website.
To submit false, misleading, or fraudulent orders.

We reserve the right to restrict or terminate access to our website for violations of these Terms, where permitted by law.

9. THIRD-PARTY SERVICES AND LINKS

Our website may contain links to third-party websites or use third-party services, including payment processors, shipping providers, and analytics tools.

We are not responsible for the content, policies, or practices of third-party websites or services.

Your use of third-party services is subject to their own terms and policies.

10. DISCLAIMER OF WARRANTIES

To the extent permitted by applicable law, our website and services are provided on an “as is” and “as available” basis.

We do not guarantee that our website will always be uninterrupted, secure, or error-free.

Nothing in these Terms excludes or limits warranties or consumer protections that cannot legally be excluded or limited.

11. LIMITATION OF LIABILITY

To the fullest extent permitted by applicable law, STATS NYC shall not be liable for indirect, incidental, special, or consequential damages arising from your use of our website or products.

Our liability for any claim shall be limited to the extent permitted by applicable law.

Nothing in these Terms limits liability that cannot legally be limited or excluded.

12. INDEMNIFICATION

To the extent permitted by law, you agree to indemnify and hold harmless STATS NYC its owners, employees, and affiliates from claims, damages, and expenses arising from your unlawful use of the website or your violation of these Terms or the rights of others.

13. PRIVACY

Your use of our website is also governed by our Privacy Policy, available at privacy policy.

Our Privacy Policy explains how we collect, use, and protect your personal information.

14. GOVERNING LAW

These Terms shall be governed by the laws of United States, without regard to its conflict-of-law principles, except where applicable consumer protection laws require otherwise.

Any disputes shall be handled in accordance with applicable law.

15. CHANGES TO THESE TERMS

We reserve the right to update or modify these Terms at any time.

The updated version will be posted on this page with a revised “Last Updated” date. Your continued use of the website after changes are posted constitutes acceptance of the updated Terms, to the extent permitted by law.